Returns & Exchanges

At Zishta, we strive to ensure your handcrafted home essentials meet the highest standards of quality. If you are not completely satisfied with your purchase, we offer a seamless return and exchange process within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to your order history to select the items you wish to return or exchange, providing a brief reason for the request.

• 2.
  Quality Inspection

  Upload clear photographs of the product and its original packaging through our portal to help our team verify the item's condition for return eligibility.

• 3.
  Complimentary Pickup

  Once your request is approved, we will coordinate a reverse pickup from your address at no additional cost; please ensure the item is securely packed.

• 4.
  Refund or Replacement

  After the returned item passes our physical inspection, we will process your full refund to the original payment method or dispatch your replacement within 5 business days.